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What Private.Ki is
- What is Private.Ki? WiA
- How encryption works, in plain words WiA
- Why some security measures can't be turned off WiA
Install & requirements
Basics
Account & sign-in
Create your account
- Create your account WiA
- Why sign-up asks you to solve a challenge WiA
- Password only or passphrase — choose how you unlock WiA
- The setup checklist: pair your phone, 2FA, recovery WiA
Signing in
- Sign in with username and password WiA
- Sign in with an email code (OTP) WiA
- Sign in on a new device with a QR code WiA
- Can't sign in? Common problems and fixes WiA
Unlocking & devices
- Pair a second device with "Show a code" WiA
- App lock: fingerprint, face and Hide in Recents WiA
- Lock the app or log out — what each one does WiA
- Signed-in devices: see them and sign one out WiA
Two-step verification
- Two-step verification with an authenticator app WiA
- Security keys and passkeys WiA
- Turn off two-step verification WiA
Passwords & recovery
- Set a recovery email address WiA
- Recovery key — 12 or 24 words to reset your password WiA
- Reset a forgotten password WiA
- Change your password WiA
- Does Private.Ki store my password? WiA
Profile & preferences
- Can I change my username? WiA
- Change your display name WiA
- Dark mode, light mode and accent colour WiA
Account status
Compose & send
- Compose and send an email WiA
- Cc and Bcc WiA
- Attachments: 10 files of 25 MB each on the free plan WiA
- Attach your public key to an email WiA
- Formatting, rich text and inline images WiA
- Recipient suggestions and how to clear them WiA
- Drafts: autosave, edit, delete WiA
- Undo send (up to 1 minute, 5 minutes with Plus) WiA
- Email signatures WiA
- Reply, reply all and forward WiA
- Work in several composer windows WiA
Inbox & folders
- Folders: Inbox, Sent, Drafts, Notes, Archive, Trash WiA
- Your own mail folders WiA
- Delete emails and restore from Trash WiA
- Star messages and mark read or unread WiA
- Search your mail (subject and people — never the body) WiA
- Bulk selection, and what a swipe does now WiA
- Drag emails between folders WiA
Notes
Reading & security
- What the lock and shield icons mean WiA
- Import a public key that arrived in an email WiA
- View headers and the original message WiA
Privacy & external content
- External images: blocked by default WiA
- Tracking pixels and tracking protection WiA
- External links in emails WiA
Delivery & spam
Chat & groups
Chats
Invitations
Groups
Messages
- Self-destructing messages (30 s to 1 month, 1 year with Plus) WiA
- Unsend or destroy a message (within 1 hour, any time with Plus) WiA
- Reactions and emoji WiA
- Voice messages WiA
- Delivery ticks, typing indicator — and no read receipts WiA
- Reply to a specific message WiA
- Send a sticker WiA
- Sticker packs and characters WiA
- Send a photo in a chat WiA
- Send a video in a chat WiA
- View once WiA
Calls
Safety
Encryption & keys
How it works
- What is encrypted, and where WiA
- Double-layer encryption for incoming external email WiA
- What is OPAQUE? WiA
Passphrase
- Your passphrase — and why we cannot reset it WiA
- Protect your passphrase WiA
- Change your passphrase WiA
Keys
- How to use PGP on Private.Ki WiA
- Key management: your keys and imported keys WiA
- Export or share your public key WiA
- Import someone's public key WiA
- Automatic key discovery (WKD) WiA
Encrypted email & signatures
Drive
Getting started
Working with files
Space and limits
Private.Ki Plus
What Plus is
Buying and managing
Your own domain
What Plus adds
- Send later and the Outbox WiA
- Pinned chats WiA
- Saved searches WiA
- Accent colours WiA
- Invitation links for more than one person WiA
- Extra addresses WiA
- Export your mailbox WiA
Storage
Privacy & transparency
Security
- How secure is Private.Ki? WiA
- What our server can and cannot see WiA
- Server and transport security WiA
- Report a security problem WiA
Transparency
- Warrant canary WiA
- Transparency report: requests for user data WiA
- Third-party services we use and what they see WiA
- How Private.Ki uses AI WiA
Compliance & policies
Connectivity & troubleshooting
Network
- Use Private.Ki over Tor, and the .onion address WiA
- Use Private.Ki with a VPN WiA
- Offline, reconnecting and the 30-minute auto-lock WiA
Apps & devices
Contact & support
Contact
- Contact support WiA